How Daybook fits
Where Daybook sits between your PM system, your clearinghouse and the payer, and what stays where.
Daybook does not replace your PM system, your EHR or your clearinghouse. It sits beside them and does the work in between: the calls, the portal sessions, the status checks, reading every remit and denial. Your systems ask Daybook over the API and hear back over webhooks.
Your systemsPM, EHR and worklists. They send requests and receive webhooks.
DaybookRuns the calls, portal sessions and clearinghouse transactions, and reads every answer.
PayersReached by phone, through their portals, and over 270, 276 and 835 via the clearinghouse.
What stays where
| Your systems | Daybook | |
|---|---|---|
| Patients and claims | The record of truth | Reads what each task needs |
| Worklists | Where your team works | Takes them as input, reports back per item |
| Rules | Your policies and scripts | Follows them as written |
| Payer contact | Calls, portals and clearinghouse transactions | |
| Results | Written back to the account | Sent as API responses and webhooks |