Forward-deployed engineering

A Daybook engineer wires Daybook into your systems, builds the write-back, and builds the screens you're missing on the same API.

The API and webhooks are how Daybook connects to your systems. A forward-deployed engineer (FDE) is how that connection gets built when you'd rather not build it yourself.

An FDE works inside your stack for a defined engagement: they map Daybook's events onto your PM system, worklists and reports, build the write-back, and, where your team needs a screen that doesn't exist yet, build it on top of the same public API you'd use.

What an engagement covers

Write-backCall answers, claim statuses, postings and denial causes land in the system your team already works in.

Your rules, encodedYour rules, call scripts and training docs become rules Daybook follows.

Inputs from what you haveYour existing worklists and exports become Daybook input. You don't rebuild your data collection.

Front end on the APIWhere a workflow needs a screen, the FDE builds it on the Daybook API, so it keeps working as Daybook grows.

How it runs

Pick the workflow
One workflow per engagement to start, such as claim status follow-up or ERA enrollment, with the volume and the systems it touches.
Map inputs and write-back
Which export feeds it, which events come back, and where each one lands.
Build and run side by side
Daybook runs the workflow next to your team until the results match what a biller would have done.
Hand over
You own the integration. It runs on the public API and webhooks, documented here.

Talk to us about an engagementTell us the workflow and the systems involved.